Eltropy, “The Best* Text Messaging-based platform for Credit Unions, announces that it has received a SOC 2 Type II attestation report. The assessment was conducted by an external party and serves as evidence of Eltropy’s dedication to provide its customers with the most secure product and service.
Conducted by AARC-360, a nationally recognized CPA firm registered with the Public Company Accounting Oversight Board, the audit affirms that Eltropy’s information security practices, policies, procedures and operations meet the rigorous SOC 2 Trust Principles for security, confidentiality and availability.
“Eltropy strives to maintain the highest levels of internal controls, quality assurance and compliance across the entire company,” said Ashish Rathi, vice president of strategic accounts at Eltropy. “Eltropy has proven it is not only committed to delivering the best Text Messaging product and service for Credit Unions, but also to creating a solution that meets the standards of the detailed audit process.”
Developed by the American Institute of CPAs, SOC 2 is an extensive auditing procedure that ensures that a company is handling customer data securely and in a manner that protects the organization as well as the privacy of its customers.
“SOC 2 has played a major role in re-defining the policies and procedures across our entire organization, from risk assessment to incident management to change management,” added Rathi. “This is a monumental moment for Eltropy as it officially affirms our commitment to providing the most secure solution for Credit Unions and their members.”
* CUNA Strategic Services selects Eltropy as the “Best Text Messaging Solution” for Credit Unions
Eltropy enables financial institutions to communicate with members over Text Messaging in a secure and TCPA-compliant way. Using Eltropy’s platform, Lending, Collections, Sales, Marketing, Service, Risk Management, Internal Communications and other teams leverage Text Messaging to boost member engagement and enhance experience. Eltropy also integrates with IT systems, such as Symitar and Corelation, and uses Analytics to provide engagement insights. For more information about Eltropy, please visit eltropy.com.